Multifold

Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Account Information: Name, email address, company name, and payment information
  • Usage Data: How you interact with our services, searches performed, and contacts revealed
  • Device Information: Browser type, IP address, and device identifiers

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information:

  • With service providers who assist in our operations
  • To comply with legal obligations
  • To protect our rights and prevent fraud
  • With your consent or at your direction

4. Data Security

We implement industry-standard security measures including:

  • 256-bit SSL/TLS encryption for data in transit
  • AES-256 encryption for data at rest
  • SOC 2 Type II and ISO 27001 certified infrastructure
  • Regular security audits and penetration testing

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability

6. GDPR Compliance

For users in the European Economic Area (EEA), we process personal data in compliance with GDPR. Our legal bases for processing include consent, contract performance, and legitimate interests.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account at any time.

8. Cookies

We use cookies and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@leadbase.com