Apollo's rating dropped from 4.5 to 2.2 stars. Users are leaving in droves. Here's why they're switching to us.
| Issue | Apollo.io | Multifold |
|---|---|---|
| Billing | Auto-renewals, can't reduce seats, sent to collections | Cancel anytime, no tricks, clear billing |
| Credits | "Unlimited" capped at 1,000 exports, phones cost 8 credits | What you see is what you get |
| Data Quality | 35% bounce rates reported, outdated job titles | Credits back for bounces, real-time verification |
| Support | Days/weeks for response, scripted replies | Human response in under 5 minutes |
| Value | $49-79/month for 900-1,200 credits | $49-79/month for 2,500-4,000 credits (3x more) |
"At present, Apollo.io is not a tool you should invest in... The current goal seems to be to extract maximum revenue from customers."
— G2 Review
"The 'unlimited' email credits are a joke. Try to export more than 1,000 contacts and you'll hit a wall."
— Trustpilot
"Support takes days to respond. When they do, it's scripted replies that don't address the issue."
— G2 Review
"Auto-renewed without warning and wouldn't refund even though I hadn't used the product in months."
— Trustpilot
"The data accuracy is nowhere near 95%. I'm seeing 35-40% bounce rates on their 'verified' emails."
— G2 Review
"Phone numbers cost 8 credits each. Nobody tells you this until you've burned through your credits."
— Trustpilot
Per seat pricing
Flat fee, whole team included